{"id":176,"date":"2026-03-31T15:26:09","date_gmt":"2026-03-31T18:26:09","guid":{"rendered":"https:\/\/www.ufsm.br\/projetos\/institucional\/acervosies\/?page_id=176"},"modified":"2026-05-08T10:42:08","modified_gmt":"2026-05-08T13:42:08","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/www.ufsm.br\/projetos\/institucional\/hubdocedu\/perguntas-frequentes","title":{"rendered":"D\u00favidas Frequentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"176\" class=\"elementor elementor-176\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1312d6b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1312d6b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fcf942b\" data-id=\"fcf942b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e83a735 elementor-widget elementor-widget-image\" data-id=\"e83a735\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"420\" src=\"https:\/\/www.ufsm.br\/app\/uploads\/sites\/983\/2026\/05\/879fe4fb-0999-4fab-9e23-ecf246fcc25b-e1778175778880-768x420.jpg\" class=\"attachment-medium_large size-medium_large wp-image-191\" alt=\"\" srcset=\"https:\/\/www.ufsm.br\/app\/uploads\/sites\/983\/2026\/05\/879fe4fb-0999-4fab-9e23-ecf246fcc25b-e1778175778880-768x420.jpg 768w, https:\/\/www.ufsm.br\/app\/uploads\/sites\/983\/2026\/05\/879fe4fb-0999-4fab-9e23-ecf246fcc25b-e1778175778880-300x164.jpg 300w, https:\/\/www.ufsm.br\/app\/uploads\/sites\/983\/2026\/05\/879fe4fb-0999-4fab-9e23-ecf246fcc25b-e1778175778880-1024x560.jpg 1024w, https:\/\/www.ufsm.br\/app\/uploads\/sites\/983\/2026\/05\/879fe4fb-0999-4fab-9e23-ecf246fcc25b-e1778175778880-1536x840.jpg 1536w, https:\/\/www.ufsm.br\/app\/uploads\/sites\/983\/2026\/05\/879fe4fb-0999-4fab-9e23-ecf246fcc25b-e1778175778880.jpg 1920w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d8134c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d8134c6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c1846b6\" data-id=\"c1846b6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22e4059 elementor-widget elementor-widget-toggle\" data-id=\"22e4059\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3651\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3651\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O que \u00e9 o Hubdoc.Edu?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3651\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3651\"><p><span style=\"font-weight: 400\">O <\/span><b>Hubdoc.Edu<\/b><span style=\"font-weight: 400\"> \u00e9 uma plataforma desenvolvida pela Universidade Federal de Santa Maria para:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Gest\u00e3o de acervos acad\u00eamicos digitais<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Preserva\u00e7\u00e3o de documentos<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Acesso seguro e rastre\u00e1vel \u00e0s informa\u00e7\u00f5es<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Ele \u00e9 voltado especialmente para acervos de institui\u00e7\u00f5es de ensino superior descredenciadas.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3652\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3652\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O que \u00e9 uma institui\u00e7\u00e3o de ensino superior descredenciada?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3652\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3652\"><p><span style=\"font-weight: 400\">Uma institui\u00e7\u00e3o de ensino superior descredenciada \u00e9 uma institui\u00e7\u00e3o que perdeu a autoriza\u00e7\u00e3o do Minist\u00e9rio da Educa\u00e7\u00e3o (MEC) para ofertar cursos superiores e atuar no sistema federal de ensino.<\/span><\/p><p><span style=\"font-weight: 400\">O descredenciamento pode ocorrer:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Por decis\u00e3o administrativa do MEC;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Por encerramento volunt\u00e1rio das atividades da institui\u00e7\u00e3o;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Por irregularidades acad\u00eamicas ou administrativas;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Pelo descumprimento de exig\u00eancias legais e regulat\u00f3rias.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Quando uma institui\u00e7\u00e3o \u00e9 descredenciada, ela perde o direito de:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">ofertar novos cursos;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">realizar novos ingressos de estudantes;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">emitir documentos acad\u00eamicos de forma aut\u00f4noma.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3653\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3653\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quem pode solicitar documentos?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3653\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3653\"><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ex-estudantes (egressos\/as) de institui\u00e7\u00f5es descredenciadas cujo acervo esteja sob <\/span><span style=\"font-weight: 400\">cust\u00f3dia<\/span><span style=\"font-weight: 400\"> da UFSM<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Procuradores legalmente constitu\u00eddos, mediante apresenta\u00e7\u00e3o de procura\u00e7\u00e3o e documento que comprove os poderes de representa\u00e7\u00e3o<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3654\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-3654\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quais documentos podem ser solicitados e em quais situa\u00e7\u00f5es a emiss\u00e3o n\u00e3o ser\u00e1 poss\u00edvel?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3654\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-3654\"><p><span style=\"font-weight: 400\">Podem ser solicitados os seguintes documentos constantes no acervo acad\u00eamico recebido pela UFSM:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Hist\u00f3rico escolar;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Certificado de conclus\u00e3o de curso;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Diploma;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ementas;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Outros documentos acad\u00eamicos dispon\u00edveis no acervo.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Contudo, nos termos do \u00a7 4\u00ba do art. 2\u00ba da Portaria Conjunta SERES\/SESU n\u00ba 3\/2023, n\u00e3o ser\u00e1 poss\u00edvel a emiss\u00e3o de documentos que apresentem:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">dados ausentes;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">informa\u00e7\u00f5es incompletas;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">registros inexistentes.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Nessas situa\u00e7\u00f5es, a UFSM n\u00e3o poder\u00e1 emitir administrativamente o documento solicitado, por atuar exclusivamente como custodiadora do acervo recebido, sem possibilidade de complementar, reconstruir ou validar informa\u00e7\u00f5es inexistentes nos registros dispon\u00edveis.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3655\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-3655\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como fa\u00e7o para solicitar meus documentos?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3655\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-3655\"><p><span style=\"font-weight: 400\">A solicita\u00e7\u00e3o deve ser feita via requerimento assinado eletronicamente (gov.br) por e-mail para: <\/span><span style=\"font-weight: 400\">\ud83d\udce7 <\/span><b>hubdoc.edu@ufsm.br<\/b><\/p><p><span style=\"font-weight: 400\">\u00c9 obrigat\u00f3rio informar:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Nome completo<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">CPF<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Curso em que possu\u00eda v\u00ednculo<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Qual documento solicita deseja solicitar<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Juntamente com a solicita\u00e7\u00e3o, \u00e9 obrigat\u00f3rio encaminhar documento de identifica\u00e7\u00e3o do solicitante ou do procurador, bem como documento que comprove os poderes de representa\u00e7\u00e3o do procurador. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>O que \u00e9 o Hubdoc.Edu? O Hubdoc.Edu \u00e9 uma plataforma desenvolvida pela Universidade Federal de Santa Maria para: Gest\u00e3o de acervos acad\u00eamicos digitais Preserva\u00e7\u00e3o de documentos Acesso seguro e rastre\u00e1vel \u00e0s informa\u00e7\u00f5es Ele \u00e9 voltado especialmente para acervos de institui\u00e7\u00f5es de ensino superior descredenciadas. O que \u00e9 uma institui\u00e7\u00e3o de ensino superior descredenciada? Uma institui\u00e7\u00e3o [&hellip;]<\/p>\n","protected":false},"author":6742,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-176","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ufsm.br\/projetos\/institucional\/hubdocedu\/wp-json\/wp\/v2\/pages\/176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ufsm.br\/projetos\/institucional\/hubdocedu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ufsm.br\/projetos\/institucional\/hubdocedu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ufsm.br\/projetos\/institucional\/hubdocedu\/wp-json\/wp\/v2\/users\/6742"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ufsm.br\/projetos\/institucional\/hubdocedu\/wp-json\/wp\/v2\/comments?post=176"}],"version-history":[{"count":0,"href":"https:\/\/www.ufsm.br\/projetos\/institucional\/hubdocedu\/wp-json\/wp\/v2\/pages\/176\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ufsm.br\/projetos\/institucional\/hubdocedu\/wp-json\/wp\/v2\/media?parent=176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ufsm.br\/projetos\/institucional\/hubdocedu\/wp-json\/wp\/v2\/categories?post=176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ufsm.br\/projetos\/institucional\/hubdocedu\/wp-json\/wp\/v2\/tags?post=176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}