{"id":3266,"date":"2023-03-28T12:14:27","date_gmt":"2023-03-28T15:14:27","guid":{"rendered":"https:\/\/www.ufsm.br\/unidades-universitarias\/ccne\/?page_id=3266"},"modified":"2025-04-07T13:17:04","modified_gmt":"2025-04-07T16:17:04","slug":"suporte-tecnico-em-informatica","status":"publish","type":"page","link":"https:\/\/www.ufsm.br\/unidades-universitarias\/ccne\/suporte-tecnico-em-informatica","title":{"rendered":"Suporte t\u00e9cnico em inform\u00e1tica"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3266\" class=\"elementor elementor-3266\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-516c000 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"516c000\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a48751\" data-id=\"4a48751\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-962f116 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"962f116\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/servicos.cpd.ufsm.br\/otrs\/customer.pl?Action=CustomerTicketProcess\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-desktop\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ABRIR CHAMADO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b6ea1c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b6ea1c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aafabe0\" data-id=\"aafabe0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb7ca36 elementor-widget elementor-widget-text-editor\" data-id=\"fb7ca36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Para solicitar suporte t\u00e9cnico em inform\u00e1tica, clique em &#8220;<strong>ABRIR CHAMADO<\/strong>&#8221; e fa\u00e7a o <em>login<\/em> utilizando seu CPF e a senha dos portais da UFSM.<\/p><p>Ap\u00f3s, clique em &#8220;<strong>Processo<\/strong>&#8221; e localize o seguinte caminho: <strong>CCNE-&gt;TI-&gt;Suporte t\u00e9cnico\u00a0<\/strong>(conforme imagem abaixo).<\/p><p>Complete com as demais informa\u00e7\u00f5es necess\u00e1rias e clique em &#8220;<strong>Enviar<\/strong>&#8220;.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-92ddbae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"92ddbae\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-92f30e9\" data-id=\"92f30e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d89273 elementor-widget elementor-widget-image\" data-id=\"5d89273\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"666\" height=\"475\" src=\"https:\/\/www.ufsm.br\/app\/uploads\/sites\/369\/2025\/04\/WhatsApp-Image-2025-04-07-at-12.56.17.jpeg\" class=\"attachment-large size-large wp-image-5697\" alt=\"\" srcset=\"https:\/\/www.ufsm.br\/app\/uploads\/sites\/369\/2025\/04\/WhatsApp-Image-2025-04-07-at-12.56.17.jpeg 666w, https:\/\/www.ufsm.br\/app\/uploads\/sites\/369\/2025\/04\/WhatsApp-Image-2025-04-07-at-12.56.17-300x214.jpeg 300w\" sizes=\"(max-width: 666px) 100vw, 666px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ABRIR CHAMADO Para solicitar suporte t\u00e9cnico em inform\u00e1tica, clique em &#8220;ABRIR CHAMADO&#8221; e fa\u00e7a o login utilizando seu CPF e a senha dos portais da UFSM. Ap\u00f3s, clique em &#8220;Processo&#8221; e localize o seguinte caminho: CCNE-&gt;TI-&gt;Suporte t\u00e9cnico\u00a0(conforme imagem abaixo). Complete com as demais informa\u00e7\u00f5es necess\u00e1rias e clique em &#8220;Enviar&#8220;.<\/p>\n","protected":false},"author":534,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-3266","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ufsm.br\/unidades-universitarias\/ccne\/wp-json\/wp\/v2\/pages\/3266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ufsm.br\/unidades-universitarias\/ccne\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ufsm.br\/unidades-universitarias\/ccne\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ufsm.br\/unidades-universitarias\/ccne\/wp-json\/wp\/v2\/users\/534"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ufsm.br\/unidades-universitarias\/ccne\/wp-json\/wp\/v2\/comments?post=3266"}],"version-history":[{"count":0,"href":"https:\/\/www.ufsm.br\/unidades-universitarias\/ccne\/wp-json\/wp\/v2\/pages\/3266\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ufsm.br\/unidades-universitarias\/ccne\/wp-json\/wp\/v2\/media?parent=3266"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ufsm.br\/unidades-universitarias\/ccne\/wp-json\/wp\/v2\/categories?post=3266"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ufsm.br\/unidades-universitarias\/ccne\/wp-json\/wp\/v2\/tags?post=3266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}